SINGAPORE: To further support tourism businesses during the circuit breaker and to give them a headstart for recovery, the Singapore Tourism Board has rolled out several new initiatives to help them engage their customers, strengthen their business foundations and deepen their manpower capabilities.
For travel agents, there is extra help to ease cash-flow concerns.
With global air travel and tourism at a standstill due to the Coronavirus Disease 2019 (Covid-19) pandemic, it is essential for tourism businesses to maintain their international presence, and build demand for when the market recovers.
To help businesses do so, Singapore Tourism Board has launched a SG$20 million Marketing Partnership Programme. Under the programme, Singapore Tourism Board will support part of the marketing costs, and award additional funding boosters to companies that collaborate with other tourism stakeholders to create experiences that add greater value to visitors.
Phase 1 of the programme was launched for hotels on April 1, 2020. Singapore Tourism Board will be increasing support from 50 to 70 per cent of qualified marketing costs, and will extend the programme to attractions, inbound travel agents, and the MICE sector in Phase 2. Applications for Phase 2 will open in early May. Interested applicants can email MPP@stb.gov.sg to find out more.
Singapore Tourism Board has also launched the SG Stories Content Fund to encourage and support local and international content creators to create compelling stories of strength, resilience, solidarity and unity in Singapore.
The SG$2 million fund for digital video content will cover the costs of creative development and conceptualisation, production and execution, as well as marketing and distribution. The fund will support 90 per cent of qualifying costs, capped at SG$150,000 per project. This complements funding support from the National Arts Council and the Infocomm Media Development Authority, as part of our overall collective efforts to support the creative community.
Applications will open from May 1 to May 31, 2020. All filming activities must adhere to prevailing safe distancing measures. As such, during the current circuit breaker period, all outdoor filming is prohibited and all content must be produced from home.
To help businesses understand their current state of transformation, Singapore Tourism Board will be launching the Tourism Transformation Index (TXI) in the second quarter of 2020. It is a self-diagnostic tool for companies to assess their strengths, identify areas of opportunity and provide recommendations on next steps to take in their digital transformation journey.
Singapore Tourism Board will open the ThreeHouse, a dedicated innovation space located on Singapore Tourism Board’s premises for companies to collaborate and test new ideas and solutions. More details will be announced at a later date.
Singapore Tourism Board has created a suite of smart services that allow businesses to tap shared data and content – to drive innovation and guide their business decisions. This includes the Singapore Tourism Analytics Network, or Stan, which is being made available to the industry for the first time. Through Stan, industry stakeholders can access updated tourism statistics, and exchange data – all of which will prove useful as they start to plan for recovery.
To help affected businesses rethink their strategies and prepare for recovery, Singapore Tourism Board Marketing College has partnered key digital players such as Facebook, Google and LinkedIn to develop web-based training for the tourism industry.
Singapore Tourism Board is also supporting Google and UOB in their redesign of the SME Leadership Academy programme to focus on small-and-medium enterprises in retail and tourism.
The online programme will cover topics including digital marketing, online collaboration tools to support remote working and overseas market expansion efforts.
For more information, visit https://leadershipacademy.withgoogle.com/.
In addition, Singapore Tourism Board will partner LinkedIn to develop another online training programme, with more details to be announced at a later date.
Since the start of the Covid-19 outbreak, travel agents have seen a significant drop in the volume of sales and bookings. In order to free up crucial cash-flow during this challenging period, Singapore Tourism Board has reviewed the legislative framework to identify areas where the cost of regulatory compliance could be reduced. This was done after careful assessment that the risk to consumers is significantly lower during this period.
The minimum financial requirement for travel agents will be reduced by 90 per cent, from April 8, 2020 to December 31, 2020. All travel agents may also submit auditor-certified accounts in lieu of audited statement of accounts for the financial year ending on or after March 1, 2020.
Singapore Tourism Board chief executive Keith Tan said: “The government has set aside more than SG$60 billion to help businesses and Singaporeans through Covid-19, and Singapore Tourism Board’s additional measures aim to complement that. This is the toughest period that Singapore tourism has ever faced, but we will stand together with the industry to get through this, and prepare for the eventual recovery.”
Source : https://www.theborneopost.com/2020/05/01/singapore-tourism-board-launches-new-initiatives-to-support-industries/