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KUALA LUMPUR (April 16): Experian, a global information services firm which took a controlling stake in a local credit bureau here last year, is offering a two-month free subscription to CrediTrack+ to Malaysian companies and small and medium enterprises (SMEs) so that they can increase their digital capabilities amid the COVID-19 crisis.

CrediTrack+ offers solutions for credit risk management and debt collection and also digital customer relationship management, secure file sharing and storage, and business analysis.

Over the two-month period, Malaysian companies and SMEs can evaluate potential prospects by using the 60 complimentary credit reports, protect their business through free monitoring of up to 500 existing customers, suppliers and partners, and access the credit recovery and management platform to monitor and manage payments, the London-listed company said in a statement.

The Dublin-headquartered group announced in October last year its acquisition of a controlling stake in RAM Credit Information Sdn Bhd, which has since been rebranded Experian.

“In support of Malaysian consumers and businesses through the COVID-19 pandemic, Experian is offering its credit health monitoring and credit management solutions on a complimentary basis to help mitigate present challenges,” the company said.

Experian Information Services (Malaysia) chief executive officer Dawn Lai said it is now more crucial than ever that Malaysia companies and SMEs have the opportunity to transform their business to digital platforms to ride through this crisis and prepare themselves for when the economy is ready to restart in a new digital era.

"Digital transformation for good is how we view Experian’s role and we feel strongly that we are able help companies and SMEs bridge this trying period immediately in accelerating their digital transformation efforts," she said.

In addition, Experian also offering a three-month free credit health monitoring service for consumers through JagaMyID.

It allows consumers to access refreshed credit scores (iScore), update personal credit profiles, review heir Central Credit Reference Information System information and obtain other information pertaining to legal suits, bankruptcy actions and payment default by non-bank creditors, Lai said.

“Consumers must take charge to detect and prevent identity fraud while maintaining and managing their credit health during this COVID-19 pandemic.  

“These are all essential to attain a quick and easy macro view of your total credit and loan portfolio. Managing your credit health well also empower you to negotiate for better interest rates or credit terms as you navigate the uncertain times ahead,” Lai added.


Source : https://www.theedgemarkets.com/article/experian-offers-free-credit-management-credit-health-monitoring-solutions-firms-smes