KUALA LUMPUR: Malayan Banking Bhd has reinforced its leadership in community banking with the expansion of its footprint, now covering 473 touchpoints nationwide, strategically positioned in high growth areas and vibrant communities.
Guided by its purpose of humanising financial services, the bank remains focused on making banking accessible, relevant, and inclusive for the communities it serves – from bustling urban hubs to regional economic corridors and university campuses.
As part of the expansion, it recently launched its new Bangsar South branch, showcasing a next-generation branch concept that embodies the bank’s vision of the future of banking.
The concept reflects the bank’s long-term strategy to reimagine a branch experience that is smarter, seamless, and more personal.
In addition to its conventional and Islamic branches, Maybank’s physical touchpoints also include service centres, private wealth centres, premier wealth centres, auto finance centres, small and medium entreprise centres, and commercial centres – collectively forming the largest physical banking network in Malaysia.
“While digital banking continues to grow rapidly, we know that physical touchpoints remain vital in ensuring financial inclusion, especially in communities that value face-to-face interaction.
“Our goal is to combine digital innovation with the personal touch of human connection, delivered through Malaysia’s most extensive and accessible banking network.
“Maybank Bangsar South is a showcase of this approach, reimagining the banking experience to be more open, personal, and community-driven. It reaffirms our commitment to serve every segment of society,” said Syed Ahmad Taufik Albar, group chief executive officer, community financial services.
Source: https://www.thestar.com.my/business/business-news/2025/09/11/maybank-expands-footprint-to-473-touchpoints